Rent a car Explorer Greece Car Rental

Explorer Greece Car Rental Headquarters

Rent a car Explorer Greece Car Rental
Address: 152 Dim. Christou Mpeka Ave. Spata
Office Hours (GMT+2)
Monday: 08:00 - 21:00
Tuesday: 08:00 - 21:00
Wednesday: 08:00 - 21:00
Thursday: 08:00 - 21:00
Friday: 08:00 - 21:00
Saturday: 08:00 - 21:00
Sunday: 08:00 - 21:00
Score 4.2/5
Quality of service 4.0/5
Staff friendliness 4.5/5
Vehicle condition 4.0/5

Explorer Greece Car Rental Stations

Explorer Greece Car Rental Terms and Conditions

DRIVER’S AGE: All drivers (main and additional) must be at least 23 years of age for car categories A through J1 and at least 25 years of age for car categories K through O. Maximum age for all car categories is 75 years.
REQUIRED DOCUMENTS: Upon the car’s pick-up, all drivers (main and additional) must present:
1. A valid passport or identity card.
2. An EU or international driving license if they are not citizens of the EU, Norway, Iceland, Liechtenstein, Switzerland or of a country that has signed the Vienna Convention. The driving license must be valid at least one year before the rental and remain valid throughout the entire rental period.
3. A printed copy of the RentalDeals reservation voucher.
RATES & PAYMENT: Rental rates per day include unlimited mileage, third-party liability insurance, CDW and VAT as provided by the Greek law. The rental must be paid to the Company upon the car’s pick-up, in cash or via debit or credit card (VISA, Mastercard, American Express).
GUARANTEE: Regardless of how the rental is paid, the renter must provide the Company with a valid credit card (VISA, Mastercard, American Express) as guarantee to cover the excess amount.
NO-SHOW POLICY: In case the renter does not show up at the arranged pick-up date and time without prior notice by any means (phone, fax or email), the Company reserves the right to cancel the reservation after a period of two hours, and a one-day rental fee is charged based on the reservation.
RENTAL EXTENSION: The rental period can be extended only upon request to the Company at least one day before the car’s drop-off.
LATE RETURN:A one-day rental fee is charged in case there is more than one hour delay in returning the car.
REFUND POLICY: No refund is made if the renter chooses to pick up the car later or return it earlier than the date and/or time of the reservation.
CAR TYPE & FLEET AVAILABILITY: The make and the model of the car displayed on the voucher are indicative. The Company reserves the right to substitute it for an alternative, similar or upgraded car.
INSURANCE TYPES
Third-party liability insurance is included in the rental rates and covers:
1. Death and bodily injury damages up to EUR 1,220,000 (one million two hundred twenty thousand euros) per person per accident (excluding the driver of the Company’s rented car), and
2. Third-party damages (excluding damages to the Company’s rented car) up to EUR 1,220,000 (one million two hundred twenty thousand euros) per accident.
This is in accordance with the current insurance policy and the provisions of the Greek law.
Collision Damage Waiver (CDW) is included in the rental rates and covers material damages to the rented car with deductible amount (excess) at:
- EUR 750 + VAT, for categories A, B, C, D.
- EUR 990 + VAT, for categories C1, D1, E, F, G, G1, H, H1, I, I1, I2, J.
- EUR 1,200 + VAT, for categories J1, K.
- EUR 1,500 + VAT, for categories L, M, N, O.
Super Collision Damage Waiver (SCDW) with reduced deductible amount is available with an additional charge. The deductible amount (excess) is:
- EUR 150 + VAT, for categories A, B, C, D, with a charge of EUR 10 per day.
- EUR 250 + VAT, for categories C1, D1, E, F, G, G1, H, I, I1, I2, J, with a charge of EUR 10 per day.
- EUR 350 + VAT, for categories H1, J1, with a charge of EUR 12 per day.
- EUR 400 + VAT, for category K, with a charge of EUR 15 per day.
- EUR 500 + VAT, for categories L, M, N, O, with a charge of EUR 15 per day.
VAT is currently at 24% and is adjusted accordingly, as provided by the Greek law.
Full Damage Waiver (FDW) exempts the renter from liability for material damages to the rented car with an additional charge of:
- EUR 10 per day, for categories A, B, C, C1, D, D1, E, F, G, G1, H1, I.
- EUR 15 per day for categories H, I1, I2, J, J1, K, L, M, N, O.
Damages to the rented car’s underside, tires, wheels and/or glasses are not covered by the FDW. No damages whatsoever are covered by the FDW, if the driver was under the influence of alcohol or drugs.
Personal Accident Insurance (PAI) covers the main driver against hospitalization, partial or total disability and death up to the amount of EUR 12,000 (twelve thousand euros), in accordance with the current insurance policy and the provisions of the Greek law. Daily rate is EUR 3.
Theft and fire protection (TP) covers the renter against theft of the rented car and fire with an additional charge of:
- EUR 5 per day, for categories A, B, C, C1, D, D1, E, F, G, G1, H1, I.
- EUR 10 per day, for categories H, I1, I2, J, J1, K, L, M, N, O.
In the event of theft, the renter must return the car keys to the Company.
VAT is included in all insurance daily rates.
EXTRA SERVICES: The Company provides a series of extra services with an additional charge payable to the Company upon the car’s pick-up.
Additional driver: One additional driver can be added in the rental agreement for EUR 3 per day.
Baby and child car seats: Available upon request at the time of reservation for EUR 4 per day.
Navigation system (GPS): Available upon request at the time of reservation for EUR 7 per day.
Snow chains: Available upon request at the time of reservation for EUR 8 per day.
Daily rates of all extra services include VAT and the maximum amount charged per service per rental is EUR 50.
Road maps: Available for free upon request upon the car’s pick-up.
SERVICE HOURS:
Office hours: Monday through Sunday, 08:00-21:00.
After-hours delivery & collection: 21:00-08:00.
DELIVERY & COLLECTION FEES: The Company delivers and collects its cars at several locations, during office and after-office hours. The exact time and location of the car’s delivery and collection is agreed upon the reservation. An additional charge may be applicable depending on the location and the time, and it is payable to the Company upon the car’s pick-up.
Athens International Airport: Free of charge during office hours.
Ports of Athens (Piraeus, Rafina, Lavrio): EUR 20 (VAT included), during office hours.
Athens city center: EUR 10 (VAT included), during office hours.
Out of Athens area: Fee varies depending on the distance and is agreed upon reservation.
After-hours fee (21:00-08:00): EUR 30 (VAT included), within Athens area.
VEHICLE CONDITION: The car is delivered to the renter clean and at an excellent condition. Both the company representative and the renter inspect the car and mark any existing damages on the rental agreement.
Respectively, the renter must return the car at a descent condition. Again, both the company representative and the renter inspect the car and mark any new damages on the rental agreement. The repair cost is agreed depending on the damage and the insurance coverage the renter has purchased. In case the car’s interior is at a very bad condition, then a fee of up to EUR 50 is charged for biological cleaning.
EMERGENCY ASSISTANCE: Roadside assistance and accident care are available 24/7 throughout Greece.In any case of emergency or accident, the renter must immediately call the company’s cell phone +306944876730, regardless of the time, to get guidance for next steps and assistance.
VEHICLE REPLACEMENT: If needed due to technical reasons, the rented car is replaced by the Company as soon as possible within 24 hours. In case the damage to the rented car is caused by the renter (e.g. during an accident at the renter’s fault), the renter must pay for the Company’s expenses to replace the car (e.g. travel expenses), if the replacement car is to be delivered at the renter’s location. Alternatively, the renter may opt to get the replacement car from the Company’s head office at Spata, Athens, free of charge.
ADDITIONAL TERMS
Competent laws: The Terms & Conditions are governed solely by the Greek laws. The courts of Athens, Greece shall have exclusive jurisdiction over all disputes arising between the renter and the Company, which acts as a service provider to RentalDeals.
Travel outside Greece’s borders is not allowed.
Traffic violations: All traffic fines incurred during the rental period befall under the renter's responsibility. An administration fee of EUR 5 is charged in addition to the fine, if the latter not paid by the renter directly to the Greek authorities.
Fuel: The renter pays for the fuel throughout the rental and must return the car with the same quantity as upon the car’s pick-up, otherwise the renter pays the difference to the Company upon the car’s drop-off. The Company informs the renter about the fuel type to be used. The renter is liable for damages caused to the rented car by the usage of the wrong fuel type.
Personal belongings: The Company is not responsible for the destruction, theft or loss of the renter’s personal belongings under any circumstances during the rental period.
Complaint handling: Complaints are accepted in writing only and within 30 days of the rental completion. The Company is committed to reply in writing within 2 days after the submission of the complaint.
Personal information: In order to process a reservation request, the Company receives some information about the renter from RentalDeals, such as name, nationality, phone number and email. Furthermore, upon acceptance of a reservation and upon the car delivery, the Company requires additional information from the renter, such as credit card number, passport or identification number, driving license number, etc. Hence, the renter consents to the Company holding their personal data solely for the purposes of servicing the rental. The Company shall not disclose, sell, exchange, concede or in any other manner transmit the renter’s personal data to third parties, natural or legal persons, except in cases where the Company must comply with the obligations imposed by the relevant legal framework in force, as well as with the decisions of any authority (public, supervisory, etc.) or courts.







 





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