Rent a car SurPrice Car Rentals

SurPrice Car Rentals Headquarters

Rent a car SurPrice Car Rentals
Address: Industrial Area of Heraklion 1 street Ps 71601
Office Hours (GMT+2)
Monday: 09:00 - 22:00
Tuesday: 09:00 - 22:00
Wednesday: 09:00 - 22:00
Thursday: 09:00 - 22:00
Friday: 09:00 - 22:00
Saturday: 09:00 - 22:00
Sunday: 09:00 - 22:00
Score 3.7/5
Quality of service 3.7/5
Staff friendliness 4.1/5
Vehicle condition 3.3/5

SurPrice Car Rentals Stations

SurPrice Car Rentals Terms and Conditions

GENERAL RENTAL INFORMATION:
• The mentioned car types are indicative only and there is the possibility to be provided a car with the same standards.
• The renter must hold a valid European or International Driving License, issued at least one year before the rental. It will not be provided car to renters without a European or International Driving License.
• Rates are calculated on the basis of collection/return to the same rental location. Rental days are calculated on a 24-Hour basis from the vehicle pick up. There is a gross period of two (2) hours at the drop off time. Over two (2) hours delayed renter will be charged an additional day.
• Any additional charge for extra equipments will be paid locally.
• Partially used vouchers are not refundable without our prior confirmation.
• Service will not be given for any unconfirmed reservation.
• Surprice Car Rentals will not provide service, in case that the invoices of the previous month are not paid in the next 20 days.
AGE RESTRICTIONS: The minimum age for renters on all car categories is 23 years old. The maximum renters’ age for all car categories is 75 years old.
MINIMUM RENTAL: Minimum rental is two (2) days. Less than two (2) days rentals will be under request.
CONDITIONS OF PAYMENT:
• A Credit Card at driver's name is always required.
• All major credit cards are accepted.
• We do not accept any debit or prepaid card.
• Renter must hold his car rental voucher and provide it at the pick up time.
• At the provided credit card will apply all the extra charges.
• The deposit is held on the credit card until the car is returned.
GENERAL INSURANCE CONDITIONS:
• Theft insurance of the car is already included in our offer. Renter must present the key to the insurance company so as to be totally covered. Items in the car are not insured. In case of any damage for theft reasons, the insurance does not cover the renter.
• Fire insurance is already included in our offer.
• Third parties liability is already included in our offer. Renter is covered with maximum amount of 1.000.000 euro for material damages and 1.000.000 euro for personal injuries.
• Personal accident insurance is already included in our offer. Covers the driver with maximum amount of 15000 euro for invalidity, 15000 euro for decease and 350 euro for medical costs.
• Underneath and roof of the car are not covered by any insurance company in Greece.
• Glasses and mirrors are not covered.
• Tires and wheels are not covered.
• Police reports are mandatory in case of accident or damage, so as the renter to be covered by the insurance company. If the renter will not report the damage on time will not be covered by the insurance.
• The renter is not covered by any Full Damage Waiver Insurance caused by alcohol, drugs or transportation of illegal materials.
SERVICES / ASSISTANCE INCLUDED IN OUR OFFER:
• 24 hours road assistance.
• Real 24 hours live phone assistance.
• Change of car in case of breakdown.
• Unlimited kilometers.
• Map of area.
• Free car parking at the airports.
• Free car washing at our offices.
FUEL POLICY:
• The Car must be returned with the same amount of fuel it had when it was picked-up, otherwise a refueling charge will be applied. No refunds will be given for unused fuel.
NON-SHOW: If the renter will not appear two (2) hours after the confirmed pick up time and do not notice through phone any delay, Surprice Car Rentals has the right to declare No Show and not provide a car in case of show up later.
TERRITORIAL RESTRICTIONS:
• Transportation between the islands is not allowed, will not be provided service in case of breakdown and is not covered by the insurance.
• Cross border rentals are not allowed.
• One way rentals are under request.
• One way rentals in the islands is 40 euro plus V.A.T. Athens – Thessaloniki 300 euro plus V.A.T.
• International one way rentals are not allowed.
VEHICLE CONDITION:
• Vehicle must be returned, normal wear and tear expected in the same condition as when rented.
• In case that the renter is not satisfied with the car has to inform immediately the station, so as to arrange to change it.
• In case that renter does not accept to rent the car even he knows that cars are show are indicative only and does not accept any alternative also, the main rental charge will apply.
• A loss of keys fee applies in the amount of the price of the official car dealer and the cost of the delivery.


ALL TERMS, CONDITIONS AND PRICES ARE SUBJECT TO CHANGE.

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