Rent a car Automotorental

Automotorental Headquarters

Rent a car Automotorental
Address: 9 Aggelaki Str Thessaloniki
Office Hours (GMT+2)
Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 09:00 - 14:00 & 18:00 - 20:30
Score 4.3/5
Quality of service 4.3/5
Staff friendliness 4.5/5
Vehicle condition 4.2/5

Automotorental Customer reviews

Norbert - Thessaloniki Center - 13/04/2023   21:28

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

Excellent team!
We had to interrupt our holiday prematurely, so there isn’t much to tell. However the welcome and initial paperwork was all correct and without any fuss. The car was top.

Χρήστος Μουρεχίδης - Thessaloniki Airport - 21/10/2021   10:19

Score 2.7/5
Quality of service: 3/5
Staff friendliness: 2/5
Vehicle condition: 3/5

Διαφωνια για την χρέωση καυσίμων
Μου ζητήθηκε να πληρώσω επιπλέον καύσιμα σε αυτοκίνητο που ο δείκτης είναι χαλασμένος

Evangelos Tengeris - Thessaloniki Airport - 01/10/2021   12:06

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

Πολύ ευχαριστημένος
Ακόμα μια φορά όλα μια χαρά. ΕΥΧΑΡΙΣΤΩ ΠΟΛΥ

Reply from Automotorental
Εμείς σας ευχαριστούμε!

Iveta Uze - Thessaloniki Airport - 29/09/2021   12:07

Score 4.0/5
Quality of service: 4/5
Staff friendliness: 5/5
Vehicle condition: 3/5

I was satisfied
Service was excellent

Athanasios Athanasiadis - Thessaloniki Airport - 04/08/2021   19:19

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

επαγγελματίες και πολύ ευγενικά άτομα
λόγω κορόνα το αεροπλάνο άργησε ο κύριος με ευγένεια με πήρε τηλέφωνο με ενημέρωσε χωρίς πρόβλημα και στρες ότι θα .ε περιμένουν είχαν όλα τα μέτρα ασφαλείας για τον κορόνα καινούργιο αυτοκίνητο και απολύμανση κανονικά μπράβο πολύ καλή εξυπηρέτηση και συνεργασία

Reply from Automotorental
Ευχαριστούμε πολύ!

Evangelos Tengeris - Thessaloniki Center - 31/07/2021   14:53

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

Όλα μια χαρα
Εκτός από τι τιμή που αναμένω καλύτερη για να γίνωπιο συχνός πελάτης τα υπόλοιπα σχεδόν τέλεια

Herbie - Thessaloniki Airport - 25/08/2020   16:22

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

Das Preis-Leistungs-Verhältnis war gut.
mit dem Angebot waren wir zufrieden.

LEONIDAS IOANNIDIS - Thessaloniki Airport - 14/08/2020   13:52

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

Perfect
Friendly, reliable,

Andreas Papasikas - Thessaloniki Airport - 13/02/2020   00:19

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

Αξιόπιστοι!
έγινε λάθος χρεώσει αντί να επιστραφεί η εγγύηση χρεώθηκε δεύτερη φορά Μετα το τηλεφώνημα που έκανα άμεσα ο υπεύθυνος της εταιρίας κατάθεσε ολόκληρων το ποσό στην πιστωτική μου. Έδειξε επαγγελματισμό κάτι που σπανίζει,σιγουρα θα τον συστήσω ανεπιφύλακτα.

Reply from Automotorental
Σας ευχαριστούμε θερμά για την κριτική σας. Θα θέλαμε να σας ζητήσουμε ακόμη μια φορά συγγνώμη για το λάθος που έγινε εκ παραδρομής από τον υπάλληλό μας. Το ποσό όπως αναφέρατε επεστράφει αμέσως μετά το τηλεφώνημά σας την ίδια μέρα. Θα χαρούμε να σας ξαναεξυπηρετήσουμε.

Evangelos Tengeris - Thessaloniki Airport - 23/01/2020   06:23

Score 4.0/5
Quality of service: 4/5
Staff friendliness: 5/5
Vehicle condition: 3/5

Μικρό πρόβλημα τα το αυτοκίνητο
Τα Παράθυρα πίσω βάζουν αερα Η σόμπα δεν δουλεύει σωστα

AsPeny - Thessaloniki Center - 04/11/2019   13:54

Score 4.3/5
Quality of service: 4/5
Staff friendliness: 5/5
Vehicle condition: 4/5

Όλα ήταν μια χαρά!
Δεν έχω κάτι να προσθέσω, άρα δεν πρέπει να είναι υποχρεωτική η συμπλήρωση αυτού του πεδίου.

Ηλίας - Thessaloniki Airport - 15/10/2019   12:35

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

Όλα τέλεια. Χωρίς πολλά λόγια, όλα γίναν όπως έπρεπε.
Όταν φτάσαμε στο αεροδρόμια της Θεσσαλονίκης μας περίμενε ήδη ο υπεύθυνος και μας πήγε στα γραφεία της εταιρίας που είναι πολύ κοντά. Από εκεί παραλάβαμε το αυτοκίνητο το οποίο ήταν σε άψογη κατάσταση. Κατά την επιστροφή, έγινε άμεσα η επιστροφή της εγγύησης και μας μετέφεραν στο αεροδρόμιο.

ΚΩΝΣΤΑΝΤΙΝΟΣ ΚΟΥΡΟΥΦΕΞΗΣ - Thessaloniki Center - 23/09/2019   12:04

Score 4.7/5
Quality of service: 4/5
Staff friendliness: 5/5
Vehicle condition: 5/5

Very good vehicle conditions and company service
.

Anthony Verges - Thessaloniki Center - 09/09/2019   18:37

Score 4.0/5
Quality of service: 4/5
Staff friendliness: 4/5
Vehicle condition: 4/5

Just what we needed for our road trip
The size was perfect to accommodate luggage

Sophie Spiridis - Thessaloniki Airport - 30/08/2019   12:09

Score 1.0/5
Quality of service: 1/5
Staff friendliness: 1/5
Vehicle condition: 1/5

Slow
Slow to pick up from the airport. Slow to process at the office. Vehicle old and noise. Trying to find something wrong with vehicle on return when there's nothing wrong with it. Last year they cost me 80 dollars because they processed my credit card. The owner complained how many kilometers we did.

Reply from Automotorental
The procedure was slower than normal since you decided to change your reservation after geting at the rental desk. The vehicle you rented from us had absolutely no problem when you picked it up, but after 6000 km and a damaged tyre (that was never charged on you) there was a slight noise so this was the reason we gave you a replacement car (2019 model). You are mentioning your bank's commition as our fault. Since you keep coming(3 times),so we supposed you are not so dissapointed on our service.

CHRISTOS ANASTASIOU - Thessaloniki Airport - 07/08/2019   01:17

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

GOOD PRICES
YOU MUST PUT IN BIG LETTERS TO ALL RENTERS FROM THE USA IF THEY ARE RENTING IN GREECE THEY MUST GET AN INTERNATIONAL DRIVERS LICENSE OR THEY WILL NOT BE ALLOWED TO RENT A CAR IN GREECE.

Reply from Automotorental
Thank you very much for your high rating. According to the Greek Law you need an international license in order to drive in Greece. This is written at terms and conditions to inform people that might not be aware, we will consider your advice writing it in capital letters. Looking forward to serve you the next time. Have a great day.

Μαρία Αστεριάδου - Thessaloniki Airport - 31/07/2019   22:18

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

Πολλοί καλοί, εξυπηρετικοί και επαγγελματιες
Το αυτοκίνητο παρά πολύ καλό και στην καλύτερη τιμη

Xenia Georgiou - Thessaloniki Airport - 29/07/2019   10:11

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

Το προσωπικό της εταιρείας είναι εξαιρετικό. Ευγένεια και εξυπηρέτηση. Το όχημα ήταν πολύ καλό. Είμαι πολύ ευχαριστημένη και θα ξανασυνεργαστούμε.
Το προσωπικό της εταιρείας είναι εξαιρετικό. Ευγένεια και εξυπηρέτηση. Το όχημα ήταν πολύ καλό. Είμαι πολύ ευχαριστημένη και θα ξανασυνεργαστούμε. Θα σας συστήσω. Η πρώτη υπάλληλος, με βοήθησε πολύ στην επιλογή του οχήματος. Η υπάλληλος που μου παρέδωσε και της παρέδωσα το όχημα ήταν επίσης εξαιρετική, γρήγορη, φιλική και άψογη.

Herbert S. - Thessaloniki Airport - 08/06/2019   15:04

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

Bin Dauerkunde bei Automotorental und werde es bleiben !
Eine gute Abwicklung ist ganz wichtig für den gelungenen Urlaub, wir sind ganz präzise bedient worden, also immer wieder AMR.

Reply from Automotorental
Thank you Mr. Herbert, we are more than happy to serve you every single time. See you next time!

Panagiotis S - Thessaloniki Center - 06/05/2019   14:11

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

Αριστη εξυπηρετηση, αναλυτικη επεξηγηση των ορων συμβολαιου, φιλικοτητα!!
-Αριστη εξυπηρετηση, αναλυτικη επεξηγηση των ορων συμβολαιου, φιλικοτητα!!

αχιλλεας - Thessaloniki Airport - 30/04/2019   00:11

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

αψογοι
επαγγελματιες

Sophie Spiridis - Thessaloniki Airport - 11/10/2018   15:05

Score 2.3/5
Quality of service: 3/5
Staff friendliness: 3/5
Vehicle condition: 1/5

Disappointed for the extra 55 Euro charge for nothing.
Very disappointed they had to run my credit card through for security. All the rental companies I dealt with not one company charged me and than credit my account. Coming from a country that does not use Euro I am out 55 Euro just for that transaction. I emailed and they're not doing anything about that,he said go to the bank to get your money back. The bank has nothing to do with that. THEY SHOULD HAVE NEVER PUT THROUGH MY CREDIT CARD.

Reply from Automotorental
We have charged and refunded the excess amount.You were fully aware of the procedure and the transaction was made via your card was you confirmed by typing your pin code. Please call your bank and ask for the expenses, since they have charged you for currency commission. You have also emailed us that the car that you rented was in great condition but you did not like it although this was the exact model that you saw online before booking it(not similar), but you didn't want to pay for an upgrade

Joachim Schultz - Thessaloniki Airport - 01/10/2018   16:45

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

We got an allmost new car ( Opel Corsa ) that offered a good comfort and was silently running.
We have been very happy with the selection of this car and rentaldeals.gr.

CALVEZ DAVID - Thessaloniki Airport - 26/08/2018   11:21

Score 1.7/5
Quality of service: 2/5
Staff friendliness: 2/5
Vehicle condition: 1/5

old car
First time with automotorental in Thessaloniki. shutlle on time at the airport, no problem for the service. Very old car , clean but damaged, 10 years old, 110 000 kms, a noise of belt in the motor during 14 days... 30 euros per days, we would like to have a car more new...

Reply from Automotorental
Dear customer,Your evaluation regarding our services(shuttle bus on time, fast delivery, clean car) confirms our commitment for the best customer service.|As for the vehicle’s age, this is a fact since the last version of the particular model was on 2009. The selection of car was made by you obviously for its rate but its proper maintenance, that we provide to all our cars, did not create the slightest problem to your vacation.|We will be glad to provide you our services into the future selecting one of the car of our brand new fleet.Kind Regards

ARRIGO CASARTELLI - Thessaloniki Airport - 19/08/2018   18:50

Score 1.0/5
Quality of service: 1/5
Staff friendliness: 1/5
Vehicle condition: 1/5

Disonesti
La agenzia AUTOMOTORENTAL è stata scorretta, mi ha fatto PAGARE la cauzione di 744 € al ritiro, mentre normalmente si bloccano solamente sulla carta di credito, alla consegna il 16/08 hanno fatto il rimborso ma ad oggi non è ancora arrivato! E questi soldi sono stati prelevati dal mio conto. Mi hanno detto che la banca gli avrebbe fatto pagare 3€! Ora voglio essere rimborsato degli interessi e delle spese per questi 744€ ingiustamente prelevati, grazie. Saluti Casartelli.

Reply from Automotorental
We are sorry to see a non-realistic rating but a result of rage. The process was explained to you in English. There are no expenses to pay since the amount was totally refunded the minute you came back ( the pos receipt was given to you). As we have already informed you your bank will need 5-7 working days till you see the amount back to your account. Please try to be more patient because only one working day has passed since the refund.

Petar Dimitrov - Thessaloniki Center - 19/08/2018   16:15

Score 4.0/5
Quality of service: 4/5
Staff friendliness: 4/5
Vehicle condition: 4/5

very good service
quick, correct service. got the car reserved, paid the amount as offered, got the deposit back in time

PANAGIOTIS PANTELIDIS - Thessaloniki Airport - 18/08/2018   12:41

Score 4.3/5
Quality of service: 4/5
Staff friendliness: 5/5
Vehicle condition: 4/5

very good!
Παρά το ότι έγινε μια μικρή παρεξήγηση με την παράδοση η εξυπηρέτηση ήταν άψογη!

Ευγένιος - Thessaloniki Center - 03/08/2018   12:28

Score 4.7/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 4/5

Πολύ καλά
Ήταν πολύ, μα πολύ βρώμικο το παιδικό κάθισμα, η κοπέλα απολογήθηκε αφότου κάναμε παράπονο αλλά είπε δεν είχε άλλο να μας δώσει

Franck Le Neve - Thessaloniki Airport - 03/08/2018   11:30

Score 4.7/5
Quality of service: 4/5
Staff friendliness: 5/5
Vehicle condition: 5/5

I do recommand the service and the kindness of the stafff
Super

Christian Czerwonka - Thessaloniki Airport - 24/06/2018   12:43

Score 4.3/5
Quality of service: 5/5
Staff friendliness: 4/5
Vehicle condition: 4/5

Good
Good handling

Γιώργος Χατζηγεωργίου - Thessaloniki Airport - 16/04/2018   10:48

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

Άψογη εξυπηρέτηση
Πολύ καλές τιμές, φιλικό προσωπικό, επαγγελματισμός.

Marlis Wassilios - Thessaloniki Airport - 26/09/2017   18:56

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

SEHR GUT
?

georgios kamperis - Thessaloniki Airport - 26/09/2017   18:55

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

SEHR GUT
?

Christos Kefalonitis - Thessaloniki Airport - 12/09/2017   15:03

Score 5.0/5
Quality of service: 5/5
Staff friendliness: 5/5
Vehicle condition: 5/5

Just petfect!!!
Very friendly,reliable and trustworrhy!!!

GEORGIOS MENTIS - Thessaloniki Airport - 02/08/2017   22:17

Score 4.3/5
Quality of service: 4/5
Staff friendliness: 5/5
Vehicle condition: 4/5

Αριστη
Άριστα ολα

ZACHARIAS Papazachariou - Thessaloniki Center - 30/06/2017   20:42

Score 4.7/5
Quality of service: 4/5
Staff friendliness: 5/5
Vehicle condition: 5/5

Όλα πολύ καλά
Πολύ καλή κατάσταση αυτοκινήτου.

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